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View DetailsINFORMATION TECHNOLOGY · 4CI -9736
Computer Systems
Architect
Waterville, ME · Remote · Full Time
LocationWaterville, ME
Work arrangementRemote
Employment typeFull Time
EngagementLong Term
Experience6-9 Years
Reference4CI -9736
THE OPPORTUNITY
Help shape dependable
enterprise platforms.
4Consulting, Inc is seeking a qualified Computer Systems Architect to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.
What you’ll do
- Design and guide SAP utility solutions, including SAP S/4HANA where applicable, by defining architecture, component interactions, interfaces, integration requirements, and technical approaches that align with enterprise standards and business objectives.
- Analyze customer service operations, utility business processes, and system performance to identify improvement opportunities, develop recommendations, document requirements, and support continuous improvement initiatives.
- Serve as a subject matter expert for Retail Choice and Retail Access processes, including supplier transactions, enrollment and change activities, market requirements, exception management, regulatory support, and operational issue resolution.
- Collaborate with business stakeholders, technical support teams, and project leadership to translate business needs into technical requirements, support testing and validation, guide production fixes, improve workflows, and maintain governance and business continuity.
What you bring
- Experience supporting utility and energy-sector customer service operations, including retail utility services, customer account processes, supplier transactions, and operational performance management.
- Experience supporting Retail Choice and Retail Access business processes, including supplier enrollment, customer changes, market transactions, exception management, and applicable regulatory and operational requirements.
- Experience analyzing utility business processes, documenting operational procedures, identifying risks, supporting internal controls, and recommending workflow improvements to enhance service delivery and business continuity.
- Experience collaborating with utility business stakeholders, SAP support teams, and technical organizations to translate customer service and retail operations requirements into system enhancements, testing activities, production fixes, and implementation plans.
Preferred experience
SAP IS-USAP S/4HANASAP Retail UtilitiesSAP Integration ArchitectureRequirements AnalysisBusiness Process ModelingSystem InterfacesQuery and Reporting ToolsData AnalysisMicrosoft Office
Equal opportunity
4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.