THE OPPORTUNITY
Help shape dependable
enterprise platforms.
4Consulting, Inc is seeking a qualified Client Account Manager to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.
What you’ll do
- Manage client relationships, account strategies, service-level agreements, client satisfaction, and opportunities for business growth.
- Oversee IT recruitment operations, assign staffing priorities, guide recruitment teams, and ensure timely delivery of qualified candidates.
- Manage staffing vendors, negotiate candidate compensation and vendor rates, and coordinate recruitment compliance and onboarding activities.
- Analyze recruitment performance metrics, prepare management reports, resolve escalations, and implement improvements to account delivery and operational efficiency.
What you bring
- Experience managing U.S. IT staffing and recruitment client accounts, including client relationship development, account growth, staffing strategy, service-level agreements, client satisfaction, and account profitability.
- Experience managing end-to-end technical recruitment operations, including workforce planning, candidate sourcing and screening, requisition prioritization, candidate submissions, interview coordination, placements, and onboarding.
- Experience overseeing staffing vendor relationships and commercial negotiations, including vendor performance, subcontractor coordination, candidate compensation, bill rates, contractual requirements, and recruitment delivery compliance.
- Experience using recruitment performance metrics and workforce reporting to monitor time-to-fill, submission-to-interview conversion, offer acceptance, team productivity, and service delivery; identifying process improvements and resolving client escalations to strengthen account performance.
Preferred experience
Client Account ManagementIT StaffingRecruitment OperationsApplicant Tracking SystemsHuman Resource Information SystemsRecruitment AnalyticsKPI ReportingVendor ManagementRate NegotiationService-Level Agreement Management
Equal opportunity
4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.